Join now as a Frequent CityShopper

iOS

• Approach our concierge at B1
• Provide concierge with your name, birthday, hand phone number and e-mail in order to receive a link which will create your personal E-wallet on your mobile phone.
• Download card to your E-wallet.
• The QR code displayed on your E-wallet will be scanned by concierge to redeem your receipts and credit your account with points.
• Your E-wallet will provide all account info and the balance of your loyalty points. Each account is unique to each member and sharing of accounts is not allowed.

Android

• Approach our concierge at B1
• Provide concierge with your name, birthday, hand phone number and e-mail in order to receive a link which will create your personal E-wallet on your mobile phone.
• Once Google pay is downloaded, your card may be downloaded.
• The QR code displayed on your E-wallet will be scanned by the concierge to redeem your receipts and credit your account with points.
• Your E-wallet will provide all account info and the balance of your loyalty points. Each account is unique to each member and sharing of accounts is not allowed.

After becoming a member, Points can be earned from every transaction with a minimum spend of $30.

For every $10 spent at our mall, members will earn 1 loyalty point.

Original receipts can be used to earn points, provided they are submitted within 3 days from date of purchase.

Collection of loyalty points at CityLink Mall concierge at B1 during the operating hours 10:30am-9:30pm daily.

The member shall use his/her E-wallet at the concierge each time he/she makes a redemption as follow:

• A maximum of 6 receipts may be used in any given day. Each receipt presented is only valid if it is within 3 days of the date of purchase. Your receipts must all be provided with attached credit card/NETS charge slips if payment is not by cash.
• The receipts must all be provided with attached credit card/NETS charge slips if payment is not by cash. Transactions made by vouchers/gift cards as well as receipts for payment of bills, SORA, Silvermalt, Hark Music, medical/dental services, top up cards, banking transactions or purchase of gift vouchers and tenant membership cards are not accepted.
• Members shall start earning points from his/her qualifying receipts, upon successful membership activation and subject to terms in clause three (3).
• Earning points is limited to a maximum of two hundred (200) points per member per day, regardless of the total amount spent. For Members’ Day – Earn double points on the 1st Monday of each month, cap at 400 points.
• Any receipt can only be used to earn points for one (1) member, regardless of total amount spend exceeding qualifying purchase amount.
• Shopper’s mobile number, name, original receipts and charge slips must be presented to earn points. In the case of tourists, passport information and name must be provided. Duplicate/re-printed receipts will not be accepted.

Points will expire at the following dates:

Tenants of the Mall and their staff are not eligible for any redemptions.

Frequent CityShopper members may redeem their points for the following rewards:

All vouchers are available while stocks last, and not exchangeable for cash, or other goods and services.

Other Rewards (Only eligible for Gold Members)

• A birthday voucher is available for collection at the CityLink Mall Concierge Desk during the member’s birthday month. Effective 1^st April 2024.
• Collection of birthday voucher must be done in person at the CityLink Mall Concierge Desk. The Concierge Desk is located at B1, from 10.30am to 9.30pm daily. Shoppers must present their personal QR code, and passport in the case of tourists.
• Upon qualification of Gold membership, shoppers will be gifted a $20 Citylink voucher. Effective 1^st April 2024.

All privileges are subject to change at any time at the absolute discretion of the Mall Management and participating tenants without prior notice.

Redeeming of vouchers must be done in person at the CityLink Mall Concierge Desk. The Concierge Desk is located at B1, from 10.30am to 9.30pm daily.

Member’s QR code must be presented for redeeming of vouchers. Original photo identification (passport) must be presented in the case of tourists.

The maximum number of loyalty points awarded to any member in a single day is 200 points, regardless of the total amount spent.

MEMBERS’ DAY- Earn double points on the 1st Monday of each month, cap at 400 points.

The maximum number of vouchers that can be redeemed in a single day is 3 of each voucher on offer.

The Points earned shall expire 1 year from the date in which the points are earned at the end of the quarter which membership was started.

All points earned shall expire 1 year from the date in which the points are earned or at the termination of the membership or programme. All points shall expire at the following conditions: At the end of the quarter in which the membership started. 1 year from the date in which the points were earned. At the termination of the membership program.