Spend minimum $300 in 3 consecutive months and download our E-card to become our Frequent CityShopper!
With a minimum spending of $300* over 3 consecutive months at CityLink, you will qualify as a Frequent CityShopper.
Frequent CityShopper is a points-based rewards programme by CityLink Mall, allowing qualified members to earn points as they shop and dine at CityLink Mall and to qualify for shopping vouchers.
1.1 Shopper must spend a minimum of $300 over the span of 3 months to qualify as a Silver member and $3000 over the span of 12 months to qualify as a Gold member.
Receipts must total a combined nett value of $30. Receipt value of full or part payment with the use of CityLink vouchers/gift cards or top-up cards will not add towards the nett value.
1.2 Any receipt can only be used for one member’s qualification regardless of total amount spent exceeding qualifying purchase amount.
1.3 Registration must be done in person at the CityLink Mall Concierge Desk. The concierge desk is located at B1, operating from 10.30am to 9.30pm daily.
1.4 The Organiser reserves the right to disqualify any individual from this program at its discretion, without giving any reason whatsoever.
2.1 Membership is valid for a period of twelve months from date of registration. I.e. Member successfully registers on 5th August 2019. Her membership shall expire 4th August 2020.
2.2 Membership shall be extended for a period of twelve months with minimum spend of $300 for Silver membership and $3000 for Gold membership. Members who do not meet the requirements will not be eligible for renewal.
2.3 Upon expiry of membership, all loyalty points or privileges that are not redeemed shall expire and be forfeited.
2.4 The member may terminate his/her membership at any time by giving a written notice to the Organiser. The organiser will terminate the membership within 3 working days after receiving the written notice. Similarly, any loyalty points that have not been redeemed will be forfeited.
How do I earn points from my purchases?
After becoming a member, Points can be earned from every purchase with a minimum spend of $30.
For every $10 spent at our mall, members will earn 1 loyalty point.
Original receipts can be used to earn points, provided they are submitted within 3 days from date of purchase.
Collection of loyalty points at CityLink Mall concierge at B1 during the operating hours 10:30am-9:30pm daily.
The member shall use his/her E-wallet at the concierge each time he/she makes a redemption as follow:
Expand all T & Cs:1.1 Members earn 1 point with every $10 spent in a single transaction.
1.2 A maximum of 6 receipts may be used in any given day.
1.3 For earning points, each transaction must be of minimum $30 in nett value.
1.4 Members shall start earning points from his/her qualifying receipts, upon successful membership activation and subject to terms in clause three (3).
1.5 Earning points is limited to a maximum of two hundred (200) points per member per day, regardless of the total amount spent.
1.6 Any receipt can only be used to earn points for one (1) member, regardless of total amount spend exceeding qualifying purchase amount.
1.7 Shopper’s mobile number, name, original receipts and charge slips must be presented to earn points. In the case of tourists, passport information and name must be provided. Duplicate/re-printed receipts will not be accepted.
1.8 Points will expire at the following dates:
Period of points earned | Expiry Date |
---|---|
Quarter 1 (Jan – Mar Current Year) | 31 Mar Following Year |
Quarter 2 (Apr – Jun Current Year) | 30 Jun Following Year |
Quarter 3 (Jul – Sep Current Year) | 30 Sep Following Year |
Quarter 4 (Oct – Dec Current Year) | 31 Dec Following Year |
1.9 Tenants of the Mall and their staff are not eligible for any redemptions.
Silver Membership | Gold Membership | |
---|---|---|
Minimum spend for eligibility | $300 per 3 consecutive months | $3000 per 12 consecutive months |
Rewards | 35 points (S$350 spent) = $10 CityLink Voucher 80 points (S$800 spent) = $25 CityLink Voucher |
35 points (S$350 spent) = $10 CityLink Voucher 80 points (S$800 spent) = $25 CityLink Voucher $20 voucher upon qualification of Gold membership |
$10 voucher on birthday month |
1.1 Frequent CityShopper members may redeem their points for the following rewards:
Points required | Voucher reward |
---|---|
35 points | $10 Voucher |
80 points | $25 voucher |
1.2 All vouchers are available while stocks last, and not exchangeable for cash, or other goods and services.
1.3 Redeeming of vouchers must be done in person at the CityLink Mall Concierge Desk. The Concierge Desk is located at B1, from 10.30am to 9.30pm daily.
1.4 Member’s QR code must be presented for redeeming of vouchers. Original photo identification (passport) must be presented in the case of tourists.
2.1 A birthday voucher is available for collection at the CityLink Mall Concierge Desk during the member’s birthday month. Effective 1st January 2020.
Collection of birthday voucher must be done in person at the CityLink Mall Concierge Desk. The Concierge Desk is located at B1, from 10.30am to 9.30pm daily. Shoppers must present their personal QR code, and passport in the case of tourists.
2.2 Upon qualification of Gold membership, shoppers will be gifted a $20 Citylink voucher. Effective 1st January 2020.
All privileges are subject to change at any time at the absolute discretion of the Mall Management and participating tenants without prior notice.
iOS | Samsung |
---|---|
Approach our concierge at B1 | Approach our concierge at B1 |
Provide concierge with your name, birthday, hand phone number and e-mail in order to receive a link which will create your personal E-wallet on your mobile phone. | Provide concierge with your name, birthday, hand phone number and e-mail in order to receive a link which will create your personal E-wallet on your mobile phone. |
Download card to your E-wallet. | Once Google pay is downloaded, your card may be downloaded. |
The QR code displayed on your E-wallet will be scanned by concierge to redeem your receipts and credit your account with points. | The QR code displayed on your E-wallet will be scanned by the concierge to redeem your receipts and credit your account with points. |
Your E-wallet will provide all account info and the balance of your loyalty points. Each account is unique to each member and sharing of accounts is not allowed. | Your E-wallet will provide all account info and the balance of your loyalty points. Each account is unique to each member and sharing of accounts is not allowed. |
How do I earn
Once a member, Points can be earned from every purchase with a minimum spend of $30.
Points from my purchases?
Membership will be awarded to customers who record a minimum spending of $300 at CityLink Mall in three consecutive months. A minimum of $30 must be spent per transaction, and receipts must be from a maximum of three tenants. Registration of transactions must be made on the same day. All memberships are subjected to renewal every twelve months. Membership renewal shall be awarded to members who record a total spending of minimum $300 in the course of twelve months.
Gold membership will only be awarded to eligible customers who spend a minimum of $3000 within twelve months. All memberships are subjected to renewal every twelve months. E.g. 1 Jan 2019 to 31 Dec 2019. Gold membership renewal shall be awarded to members who record a total spending of minimum $3000 within twelve months.
Silver Membership | Gold Membership | |
---|---|---|
Minimum spend for eligibility | $300 per 3 consecutive months | $3000 per 12 consecutive months |
Rewards | • 35 points=$10 CityLink Voucher 80 points=$25 CityLink Voucher |
• 35 points=$10 CityLink Voucher 80 points=$25 CityLink Voucher • $20 voucher upon qualification of Gold membership • $10 voucher on birthday month |
No. of Frequent CityShopper Points | Value of CityLink Voucher | Daily Limit of Voucher Collection |
---|---|---|
35 Points | $10 CityLink Voucher | 3 sets per day per shopper |
80 Points | $25 CityLink Voucher | 3 sets per day per shopper |
Redemption of shopping vouchers can be done at B1 Concierge, CityLink Mall (10:30am – 9:30pm daily)
There are no restrictions on the number of receipts you wish to submit. However, receipts from no more than 6 different shops may be used in one day. Each receipt presented is only valid if it is within 3 days of the date of purchase.
Your receipts must all be provided with attached credit card/NETS charge slips if payment is not by cash. Transactions made by vouchers/gift cards as well as receipts for payment of bills, medical/dental services, top up cards, banking transactions or purchase of gift vouchers and tenant membership cards are not accepted.
The maximum number of loyalty points awarded to any member in a single day is 200 points, regardless of the total amount spent.
The maximum number of vouchers that can be redeemed in a single day is 3 of each voucher on offer.
The Points earned shall expire 1 year from the date in which the points are earned at the end of the quarter which membership was started.
Period of points earned | Expiry Date |
---|---|
Quarter 1 (Jan – Mar Current Year) | 31 Mar Following Year |
Quarter 2 (Apr – Jun Current Year) | 30 Jun Following Year |
Quarter 3 (Jul – Sep Current Year) | 30 Sep Following Year |
Quarter 4 (Oct – Dec Current Year) | 31 Dec Following Year |
All points earned shall expire 1 year from the date in which the points are earned or at the termination of the membership or programme. All points shall expire at the following conditions: