Join now as a Frequent CityShopper

• Approach our Concierge at Basement 1 West Atrium
• Provide Concierge with your name, birthday, mobile number and email address in order to receive a link to create your personal E-wallet on your mobile phone.
• Download the E-card into your Apple wallet or Google Pay.
• The QR code displayed on your E-wallet will be scanned by Concierge to receipts redemption and points accreditation.
• Your E-wallet will provide all account information including the balance of your points. Each account is unique to each member and sharing of accounts is not allowed.

After becoming a member, points can be earned from every transaction with a minimum spend of $30.

For every $10 spent at CityLink mall, members will earn 1 point.

Original receipts can be used to earn points, provided they are submitted on the date of purchase.

Points can be redeemed at CityLink mall Concierge (Basement 1 West Atrium) from 12:30 pm to 9:30 pm daily.

The member shall present his/her personal E-wallet QR code at the Concierge each time he/she makes a redemption as follow:

• A maximum of 6 receipts may be used in any given day. Each receipt presented is only valid if it is within the date of purchase. 
• Receipts must be provided with the corresponding credit card/NETS charge slips if payment is not by cash.
• Transactions of the following nature do not qualify for earning of points:
  - Purchases of gift vouchers, gift cards and tenant membership cards
  - Purchases paid by gift vouchers and gift cards
  - Purchases made at Level 1 retail tenants
  - Payment of bills top up cards and banking transactions
  - Duplicate/re-printed receipts will not be accepted
• Members shall start earning points from his/her qualifying receipts, upon successful membership activation. 
• Earning of points are capped at 200 points per member per day, regardless of the total amount spent. 
• A qualifying receipt can only be used to earn points for one member, regardless if the total amount spend exceeds the qualifying purchase amount.
• Shopper’s mobile number, name, email address, original receipts and charge slips must be presented to earn points. In the case of tourists, passport information and name must be provided. 

Points will expire at the following dates:

Tenants of the Mall and their staff are not eligible for any redemptions.

Frequent CityShopper members may redeem their points for the following rewards:

All vouchers are available while stocks last, and not exchangeable for cash, or other goods and services.

Other Rewards (Only eligible for Gold Members)

• Upon qualification of Gold membership, shoppers will be gifted a $20 CityLink mall voucher. This is effective from 1st April 2024.

All privileges are subject to change at any time at the absolute discretion of the mall Management and participating tenants without prior notice.

Redemption of vouchers must be done in person at the CityLink mall Concierge (Basement 1 West Atrium) from 12.30 pm to 9.30 pm daily.

The member shall present either his/her name and mobile number, or personal E-wallet QR code at the Concierge for the voucher redemption. Original photo identification (passport) must be presented in the case of tourists.

Earning of points are capped at 200 points per member per day, regardless of the total amount spent.

The maximum number of vouchers that can be redeemed in a single day is 3 vouchers per denomination.

The points earned shall expire 1 year from the date in which the points are earned at the end of the quarter which membership was started.

All points earned shall expire 1 year from the date in which the points are earned or at the termination of the membership or programme. No extension of validity will be allowed.